Contact

Questions about a duty calculation, HS classification, shipping method, or Incoterms choice? Send us your case and we'll get back to you with a free, no-obligation answer.

Response

Usually within 1 business day

Hours

Mon–Fri, 9am–6pm UTC

What to include

  • Origin and destination countries
  • Product description (and HS code if you have one)
  • FOB or commercial invoice value
  • Volume / weight / packaging if asking about freight
  • Any deadlines or shipment dates

We never share your details with third parties. Replies are sent only from the address above.

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